Communication

  • Short Course
  • Level: Foundation
  • Study time: 30 mins
Complete the theory for standard 6 of the Care Certificate with our Communication course
Care Certificate
In this course, you will learn to understand the importance of communication. This course covers the theoretical requirements for standard 6 of the Care Certificate.
  • Modules: 1
  • Exams: 1

What's included?

  • 2 videos
  • 1 assessment
  • 1 certificate of learning

Course Aims 

  1. Understand the importance of effective communication at work
  2. Understand how to meet the communication and language needs, wishes and preferences of individuals
  3. Understand the principles and practices relating to confidentiality
  4. Understand how to promote effective communication
  5. Use appropriate verbal and non-verbal communication
  6. Support the use of appropriate communication aids/technologies

Course Modules

  • Communication


There is a final assessment which must be passed with at least 75% to pass the course.
You will have unlimited attempts to pass the assessment.

Instant Certificate

  • Instant Download, Print and Share

    • Each of our courses comes with a certificate which you can use to demonstrate your knowledge to the world.
    • Some of our courses have assessments attached to them and you must achieve a certain mark to pass the assessment and gain your certificate.
    • The certificates are printable, and will be saved in your Care Academy profile where they will remain for as long as you keep your Care Academy account. For further information about downloading your certificate after you have exited a course, visit our Virtual Help Desk.
  • What's included on your Certificate

    • Your certificate will be personalised with the name which you enter on completion of the course.
    • Name of the course completed
    • Date that the course was completed
    • Expiry date of certificate (where applicable)
    • Stamps of approval and/or accreditations
    • Learning outcomes of what you have learned during your training
    • Assessment score (only applicable for some courses)

Technical Requirements

Please make sure you are familiar with our technical requirements before commencing a course:
  • Web browser: Google Chrome or Firefox. Some of our courses/elements of courses will not work on other internet browsers.
  • Device: Although our courses work on any device connected to the internet, we recommend a desktop or laptop for optimal learning experience.
  • Internet: You need to have an internet connection to access any of our online training courses.
  • PDF Reader: Some of our courses come with PDFs and Word documents for download. You need to ensure that you have a PDF reader and word processor on your device to access these documents if you would like to download them.

Take your training
to the next level!