In this course, you will understand the foundations of communication which re intregral to health and social care.
Covers the theoretical requirements for standard 6 of the Care Certificate.
Non editable automatic button
This course will take approximately 20-30 minutes to complete
Certificate available for download on successful completion of the course
Covers the theoretical requirements for standard 6 of the Care Certificate
Understand the importance of effective communication at work
Understand how to meet the communication and language needs, wishes and preferences of individuals
Understand the principles and practices relating to confidentiality
Understand how to promote effective communication
Use appropriate verbal and non-verbal communication
Support the use of appropriate communication aids/technologies
There is a final assessment which must be passed with at least 75% to pass the course
You will have unlimited attempts to pass the assessment
If you are part of LV Care Group, speak to your manager to access your Care Certificate Portfolio
Care Academy can only sign off and issue Care Certificates for staff employed by LV Care Group. Staff from other organisations can complete their theoretical training through Care Academy, but must have their Care Certificate issued by their employer
What people are saying
"Very informative and helpful"
"Very interactive course"
100% of learners found this course useful to their role