• Short Course
  • Level: Foundation
  • Study time: 30 mins
Complete the theory for standard 6 of the Care Certificate with our Communication course
Care Certificate
In this course, you will learn to understand the importance of communication. This course covers the theoretical requirements for standard 6 of the Care Certificate.
  • Modules: 1
  • Exams: 1
Who is this course for?
Course Modules
Learning Outcomes
Care Certificate
Technical Requirements

Who Is This Course For?

 This course is for anyone who needs foundation knowledge in communication as part of their paid or voluntary role.

This course covers the theoretical requirements for standard 6 of the Care Certificate.

Course Modules

  • Communication

Learning Outcomes

  • Understand the importance of effective communication at work
  • Understand how to meet the communication and language needs, wishes and preferences of individuals
  • Understand the principles and practices relating to confidentiality
  • Understand how to promote effective communication
  • Use appropriate verbal and non-verbal communication
  • Support the use of appropriate communication aids/technologies


You must gain a minimum of 75% in the end of module assessments in order to gain your certificate for this course. You can attempt the assessments as many times as you would like.

Care Certificate

The Care Certificate offers foundation training for healthcare staff who do not have a formal qualification such as a RQF, NVQ or QCF Diploma. This is a nationally recognised certificate which can lead onto further qualifications such as the Level 2 (RQF) Diploma in Care.

The Care Certificate provides health and social care workers with the foundation skills, knowledge and behaviours required to provide compassionate, safe and high quality care and support.

Quick Facts
  • The Certificate takes approximately 12 weeks to complete.
  • You will be required to complete both theoretical and practical elements of the course.

Please note: To comply with Skills for Health regulations, only your employer can issue you with your final Care Certificate. Therefore, anyone can do their theory with us, but Care Academy can only issue the final Care Certificate to staff of LV Care Group. You should be wary of any training provider which is not part of your organisation who claims to be able to award your Care Certificate.

Technical Requirements

Please make sure you are familiar with our technical requirements before commencing a course:

 Web browser: Google Chrome or Firefox. Some of our courses/elements of courses will not work on other internet browsers.

 Device: Although our courses work on any device connected to the internet, we recommend a desktop or laptop for optimal learning experience.

 Internet: You need to have an internet connection to access any of our online training courses.

 PDF Reader: Some of our courses come with PDFs and Word documents for download. You need to ensure that you have a PDF reader and word processor on your device to access these documents if you would like to download them.
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  • Each of our courses comes with a certificate which you can use to demonstrate your knowledge to the world.
  • Some of our courses have assessments attached to them and you must achieve a certain mark to pass the assessment and gain your certificate.
  • The certificates are printable, and will be saved in your Care Academy profile where they will remain for as long as you keep your Care Academy account. For further information about downloading your certificate after you have exited a course, visit our Virtual Help Desk.

    Your certificate will be personalised with the name which you enter on completion of the course.
    • Name of the course completed
    • Date that the course was completed
    • Expiry date of certificate (where applicable)
    • Stamps of approval and/or accreditations
    • Learning outcomes of what you have learned during your training
    • Assessment score (only applicable for some courses)
    Example Certificate

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